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ITIL® 4, the world’s most popular IT Service Management framework
ITIL is widely accepted as the de facto standard for best practice in IT Service Management
The ITIL Foundation course covers
- Service Management as a Practice
- Service Lifecycle
- Key Principles and Models
- Selected Processes
- Selected Roles
- Selected Functions
- Technology and Architecture
- Related standards and frameworks
- The issues of implementing ITIL Service Management into an organisation and creating a cycle of continuous improvement
ITIL Foundation is available as a 3 day virtual instructor-led course or an online course.
Pass your ITIL exam with Yellowhouse
We offer the Foundation exam online.
There are 40 multiple-choice questions in an hour, with a pass mark of 26/40.
Yellowhouse is an ITIL® ATO (Accredited Training Organization)
ITIL® is a registered trade mark of AXELOS Limited; The Swirl logo™ is a trade mark of AXELOS Limited