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ITIL® 4, the world’s most popular IT Service Management framework

ITIL is the de facto standard for best practice in IT Service Management. We offer Virtual training, face-to-face training, and online courses. You can also take the exam-only option.

The ITIL Foundation course covers

  • Service Management as a Practice
  • Service Lifecycle
  • Key Principles and Models
  • Selected Processes
  • Selected Roles
  • Selected Functions
  • Technology and Architecture
  • Related standards and frameworks
  • The issues of implementing ITIL Service Management into an organisation and creating a cycle of continuous improvement

ITIL Foundation is available as a 2.5 day virtual instructor-led course or an online course. We can run a face-to-face course for you.

Virtual Training View Virtual Training Course Outline Online Course View Online Course Outline

Pass your ITIL exam with Yellowhouse

We offer the Foundation exam online.
There are 40 multiple-choice questions in an hour, with a pass mark of 26/40.

ITIL Exams

Yellowhouse is an ITIL® ATO (Accredited Training Organization) 
ITIL®, PRINCE2® and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
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