ITIL® 4, the world’s most popular IT Service Management framework
ITIL is the de facto standard for best practice in IT Service Management. We offer Virtual training, face-to-face training, and eLearning. You can also take the exam-only option.
The ITIL Foundation course covers
- Service Management as a Practice
- Service Lifecycle
- Key Principles and Models
- Selected Processes
- Selected Roles
- Selected Functions
- Technology and Architecture
- Related standards and frameworks
- The issues of implementing ITIL Service Management into an organisation and creating a cycle of continuous improvement
ITIL Foundation is available as a 2-day virtual instructor-led course or an eLearning course. We can run a face-to-face course for you, contact us for details.
Pass your ITIL exam with Yellowhouse
We offer the Foundation exam online.
There are 40 multiple-choice questions in an hour, with a pass mark of 26/40.
Yellowhouse is an ITIL® ATO (Accredited Training Organization)
ITIL® and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.